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Ask Vivian Cole
Tickets are answered within 72 hours, except weekends & holidays, which then is within 120 hours.
I am a staff of one, so your patience is appreciated. Due to other obligations, I do not monitor this help desk daily but check in here a couple times a week. I apologize for any inconvenience and promise to help you as soon as possible. Sometimes I may do so quickly if I am here and others times I may need the full 72 or 120 hours before I can attend to your ticket.
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